Return Policy
Return Policy
At WatchOutletUS, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return most items within 30 days of delivery for a full refund of the purchase price, minus the shipping and handling charges.
Eligibility
- Items must be returned in their original condition — unworn, unwashed, and with all original tags and packaging.
- Items must be returned within 30 days of the delivery date.
- Proof of purchase is required for all returns.
Non-Returnable Items
- Items marked as final sale
- Gift cards
- Items that have been worn, damaged, or altered
How to Initiate a Return
- Contact us at our contact page with your order number and reason for return.
- We will provide you with a return authorization and instructions.
- Ship the item back using a trackable shipping method.
Refunds
Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds will be issued to the original payment method.
Exchanges
We do not offer direct exchanges. If you would like a different item, please return the original and place a new order.
If you have any questions, please contact us.